Terms of Service

Welcome to Caivora! These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by the Terms outlined below.

1. Eligibility

You must be at least 18 years old or the age of majority in your state of residence to make a purchase on our website. By using this site, you confirm that you meet this requirement.

2. Product Information

We strive to ensure all jewelry pieces meet high standards for authenticity and quality.

  • Materials: Our fine jewelry is available in a variety of materials. Metal: Available in 10K, 14K, 18K Gold and Platinum.

  • Accuracy: We attempt to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual color or detail of the product. Product images are for reference; actual items may vary slightly.

  • Certification: If applicable, any relevant diamond or gemstone certification will be included with your purchase.

3. Pricing and Payment

  • Pricing: All prices are listed in United States Dollars (USD) and are subject to change without notice.

  • Taxes: Prices displayed on the site may not include sales tax. Applicable sales tax, if any, will be calculated and added to your total at checkout based on your shipping address.

  • Payment: We accept all major credit cards and other forms of payment as indicated on our website checkout page (e.g., Visa, MasterCard, American Express, PayPal, Shop Pay, etc.). Payment must be received in full before an order is processed and shipped.

4. Shipping Policy

Our detailed Shipping Policy is incorporated into these Terms by reference.

  • We generally offer free standard shipping within the contiguous United States.

  • Orders are typically processed within 1–2 business days and standard delivery is estimated at 3–7 business days after dispatch.

  • Signature confirmation may be required for high-value orders for security purposes.

5. Returns and Exchanges

Our detailed Return Policy is incorporated into these Terms by reference.

  • We offer returns on eligible items within 15 days of delivery.

  • Items must be unused, undamaged, and returned with all original packaging, tags, and certificates.

  • Refunds will be processed back to the original payment method.

  • Customized or engraved jewelry is generally non-returnable unless defective.

6. Intellectual Property

All content on this site including images, videos, product descriptions, logos, and website design (the "Content") is the exclusive property of Caivora or its content suppliers and is protected by United States and international copyright laws. The Content may not be used, reproduced, or exploited without our express written permission.

7. Limitation of Liability

Caivora shall not be liable for any indirect, incidental, punitive, or consequential damages (including, but not limited to, damages for lost profits or loss of data) resulting from your use of our site or products, even if we have been advised of the possibility of such damages. This limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

8. Governing Law and Dispute Resolution

These Terms and your use of the website are governed by and construed in accordance with the laws of the US, without regard to its conflict of law principles.

Any dispute relating to your purchase or these Terms shall be resolved through binding arbitration in the US, or in another location mutually agreed upon by the parties.

9. Contact Information

For questions, support, or to contact us regarding these Terms:

Contact Method Details
Email info@fashionwomen.com
Phone +1 (973) 435-3638